Colaiste Ide Office Admin with Reception Skills

Course Aim

The aim of this course is to equip the learner with the knowledge, skill and competence required to carry out reception frontoffice related operations, whilst achieving excellence in customer service across a range of industries.

Course Content

Information and Administration
Text Production
Customer Service
Database Methods
Reception and Frontline Office Skills
Work Experience
Word Processing and Medical Administration/Terminology

Requirements

• A minimum of 5 passes at ordinary level in the Leaving Certificate or its equivalent.
• Applications are welcome from students with Leaving Certificate Vocational, Leaving Certificate Applied or FETAC Level 4 qualifications.
• Exceptions can be made where special circumstances apply on a case by case basis.
• The Leaving Certificate is not a requirement for mature students and appropriate experience can be considered as meeting the entry requirement for most courses.