Careers

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If you have any questions or just want more information send us a message. We’d love to hear from you.

Simply fill out the form or call us at:
+353 1 882 5570 (Dublin)
or +353 21 242 8755 (Cork).

 

* If you wish to make an application for an Apprenticeship role with Salesforce, firstly make an apprenticeship application online here. Once you conclude your application to us, please fill out the below-noted form with your details, noting the specific Salesforce Job Description(s) you are interested in applying for. Once we receive your Get in Touch form, you will be invited to an online information session.  After this session, your application with Salesforce will progress.  

Business Technology (BT) Techforce Apprenticeship Opportunity

Techforce Analyst Apprentice at Salesforce:
Techforce Analyst Apprentice responsibilities include providing onsite support to our employees. In this role, you will provide remote and local IT and desktop support by troubleshooting, diagnosing, installing and configuring a variety of hardware and software. You will also assist in application support issues, such as access provisioning and various app configuration changes.

As a Techforce Support Apprentice Specialist, you exhibit a high level of professionalism in providing excellent customer service and exercising sound judgement to provide timely resolution of problems. Apprentices will work alongside a team based onsite and global. Participating in building our team culture and supporting our employees. You will maintain in-depth knowledge of all desktop systems, applications, and technology.

ICT Associate Software Development Apprenticeship Route

Who are we looking for?
● Capacity to provide outstanding customer service to Salesforce employees.
● Motivation to develop basic knowledge of TCP/IP networking support and troubleshooting.
● Willingness to learn how to troubleshoot a variety of applications (Microsoft Office,Gapps, Browsers, Salesforce.com, etc.).
● Learn, understand and adhere to security policies and corporate best practices.
● Ability to partner with senior members of the team to learn new skills, ask for help, and escalate as needed.
● Work in a fast-paced queue of support requests, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution.
● Current working knowledge of PC, Mac and mobile devices (iPhone/iPad, etc.), hardware/software and general technology trends.

About the Salesforce Apprentice Program:
The program will run in collaboration with Fast Track into Information Technology for two years and will provide you with the experience and knowledge to become a proficient network engineer. The responsibilities listed below are a sample of the work our team leads. They provide an insight into the range of roles we are looking for our apprentices to work towards and the competencies you will acquire over the two years.

To apply for this position, please scroll up to the requirements and contact form at the top of this page.

Click “More Info” below to read the full job description.

Business Technology (BT) Product Analyst Apprenticeship Opportunity

Product Analyst Apprentice at Salesforce:
As an Apprentice in the Business Technology (BT) Flex team you will join experienced colleagues that work on a variety of interesting projects. You will rotate regularly to new tasks, depending on demand, which offers you a unique opportunity to gain experience across the full range of what Business Technology does, within the camaraderie of one team spanning our Dublin and Dallas offices. Our ideal candidate is interested in designing solutions for our employees use Salesforce software products in innovative new ways to do their best work. Apprentices will play an important role in Agile teams by gathering requirements from end-users and communicating with engineers to deliver the right product features to meet these user needs.

ICT Associate Software Development Apprenticeship Route

Who are we looking for?
● Proficient spoken and written communication skills. You enjoy explaining things to others.
● Receptive listening skills. Willing to ask questions to get to a full understanding of what end-users need and why.
● Attention to detail.
● Able to follow up diligently to get tasks completed.
● A self-starter, highly motivated, able to shift directions quickly when priorities change.
● Willing to receive direction and guidance within a team environment, adopt and develop best practices and overcome obstacles with creative technical solutions.
● Excellent team player able to work with virtual and global cross-functional teams.

About the Salesforce Apprentice Program:

The program will run in collaboration with Fast Track into Information Technology for two years and will provide you with the experience and knowledge to become a proficient software
developer. The responsibilities listed below are a sample of the work our team leads. They provide an insight into the range of roles we are looking for our apprentices to work towards and
the competencies you will acquire over the two years.

To apply for this position, please scroll up to the requirements and contact form at the top of this page.

Click “More Info” below to read the full job description.

Business Technology (BT) Systems Specialist Apprenticeship Opportunity

System Specialist Apprentice at Salesforce:
As an System Specialist apprentice, you will have the opportunity to work on the Salesforce platform and see the capabilities it has. You will be part of a team that ensures that the Salesforce platform is up and running for our Salesforce employees. In this role, you will help resolve important and high visibility production issues; come up with innovative solutions and automation for the current manual work that the team performs. The successful candidate must be analytical, curious to understand what is behind the problem, agile, and able to support multiple priorities.

Your Impact:
● Can understand how the applications that are built perform when they are put in fora real test in front of thousands or users.
● Opportunity to innovate solutions that can solve people problems with technology.
● Resolve issues in a timely manner for applications in production.
● Perform all tasks related to the day-to-day operations of several large implementations of Salesforce including managing user access and sharing model.
● Maintain updated system documentation and Salesforce policies/procedures.
● Actively transfer knowledge throughout the organization, participate in knowledge sharing projects to develop best practices, and lead knowledge sharing sessions.

ICT Associate Software Development Apprenticeship Route

Who are we looking for?
● Good analytical skills and curiosity
● Research skills and resourcefulness, strong technical problem-solving skills, with an ability to troubleshoot complex application issues.
● Willingness to learn and master unfamiliar technologies and/or concepts.
● Understanding of business processes and ability to translate business requirements into application functionality.
● Proficient written and oral communication skills.
● Ability to engage with emotional intelligence as required to avoid conflicts with customers based on personality differences and to make suggestions in a manner that is more likely to result in the desired outcome.
● Strong team player with a service-oriented attitude and customer focus

About the Salesforce Apprentice Program:

The program will run in collaboration with Fast Track into Information Technology for two years and will provide you with the experience and knowledge to become a proficient network engineer. The responsibilities listed below are a sample of the work our team leads. They provide an insight into the range of roles we are looking for our apprentices to work towards and the competencies you will acquire over the two years.

To apply for this position, please scroll up to the requirements and contact form at the top of this page.

Click “More Info” below to read the full job description.