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Mallow College of Further Education Medical Office Administrator

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Course Code:
QQI - Level 5

Course Aim

With the essential skills for employment in a healthcare setting, as a Medical Secretary graduate you will work in administrative and front office roles in either public or private sector medicine. Achieve excellent general employment and office skills, a proficiency in the complete range of Microsoft Office applications, and specialise in frontline reception skills, business, bookkeeping, anatomy and physiology, and medical terminology. With your QQI level 5 Business Administration award you can also continue on your progression route to study commerce and other qualifications at CIT and UCC.

Course Content
Anatomy and Physiology
Medical Terminology
Text Production
Word Processing
Database Methods
Spreadsheet Methods
Business Administration Skills
Bookkeeping – Manual and Computerised
Audio Transcription
Reception and Frontline Office Skills
Work Experience
Socrates Medical Package: Socrates software is a medical records system for a General Practice. It is used by Irish GPs.


Advance to QQI level 6 Business at Mallow Campus. Use your full QQI award to progress to degrees in Business Administration, Business, Business Information Systems, Information Systems Management, Tourism & Marketing.


  • CAO points not required.
  • All applicants will be required to attend an application review discussion. An offer of a place on this course is contingent on the applicant meeting the minimum entry requirements set out here, and satisfactory presentation at interview.
  • Leaving Certificate or equivalent. For mature applicants appropriate experience will be considered in lieu of formal qualifications.

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