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Drogheda Institute of Further Education Computer Support Specialist & Frontline Technician

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Course Code:
5M0536
Award:
QQI - Level 5

Course Aim

This course is designed to provide the learner with a solid foundation in the fundamentals of computer systems, hardware and software maintenance, networking, virtualisation and programming. Surveys have shown serious and increasing shortages of networking personnel in all developed countries, including Ireland. This ensures excellent job opportunities in the ICT areas. Graduates from this programme will be well positioned to work in technical support and in troubleshooting a range of hardware issues and problems.

Course Content

Computer Systems Hardware
Networking Essentials
Operating Systems
Mathematics for IT
Programme & Design Principles
Virtualisation Support
Communications
Work Experience
Technical Support
Cybersecurity

Opportunity to obtain:
Google Career Certificate (Google IT Support Professional Certificate)
CompTIA A+ credential

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