Cathal Brugha FET Customer Service and Office Skills

Course Aim

Course work will consist of a combination of classroom and & online learning. There are no exams and results will be based on assignments you complete throughout the year.

On successful completion of each component, you will be awarded a Pass, a Merit, or a Distinction grade.

Course Content

Information Technology Skills
Workplace Safety
Personal and Professional Development
Computer Applications
Reception Skills
Customer Service
Retail Sales Technique

Please note the components listed above may vary occasionally

Requirements

Funded course for those in receipt of a Social Welfare payment