DIFE – Office Administration / Reception

Office Administration / Reception

QQI Code 5M1997 (Level 5)


1 Year (Starts September)

Course Aims

The purpose of this award is to enable the learner to acquire the knowledge, skill and competence to work independently and under supervision providing administration services and support in a range of office administration contexts and or to progress to further and or higher level studies.


  • Word Processing
  • Text Production
  • Information and Administration
  • Bookkeeping (Manual and Computerised)
  • Payroll (Manual and Computerised)
  • Audio Transcription
  • Computer Applications
  • Medical Terminology
  • Customer Services
  • Communications
  • Work Preparation and Experience



This is a PLC course and college fees apply for this course however if you are in receipt of a social welfare payment you may be eligible for a fee reduction.

You may also be eligible to avail of a Back to Education Allowance (BTEA). The BTEA is an educational opportunities scheme for persons in receipt of certain social welfare payments and who wish to pursue an approved full-time second or third level course of education in an approved college leading to a recognised qualification.