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Marino College Hotel Front Office

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Course Code:
QQI - Level 5

Course Aim

This part time course is an ideal entry level qualification for all aspects of the vibrant, growing hospitality and tourism sector in Ireland. This course is designed to develop the skills needed for work in a hotel reception or other tourism or hospitality reception area. These techniques are those necessary to interact and deal effectively with the public and solve patron queries. They will aid the development of good interpersonal practice. YEAR ONE

Customer Service

Work Experience

Personal and Interpersonal Development

Tourism Principles and Practice


Information Technology Skills

Workplace Safety

Hotel Front Office Operations

Tourism Visitor Care

Tourism Principles and Practice

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