Bray Contracted Training – Contact Centre Operations

Programme
Contact Centre Operations

Award
QQI Code EWK62(Level 5)

Location
Bray Contracted Training

Duration

Course Aims


Modules


  • Career Planning & Job Seeking Skills
  • Contact Centre Skills - 5N1361
  • Customer Service - 5N0972
  • Induction - Common Awards
  • Work Practice - Contact Centre Operations 5N1433F

Requirements


SOLAS