Training Kilkenny – HOTEL FRONT OFFICE (Full Time)

Programme
HOTEL FRONT OFFICE (Full Time)

Award
QQI Level 4

Location
Training Kilkenny Unit 4, Danville Business Park, Ring Road, Kilkenny. GPS (52.6353, -7.2351)

Duration
30 Weeks

Course Aims


The purpose of this award is to enable the learner to develop an understanding of the work involved a hotel front office. This award may lead to basic entry positions, however, it is envisaged that most learners will use it to develop the basic skills and knowledge to help them progress to a range of QQI Awards at Level 5. For further information please refer to Programme Descriptor for Programme Objectives

Modules


TitleAwardAwarding Body
Business CalculationsBusiness Calculations (4N2279)QQI
Business EnglishBusiness English (4N1108)QQI
English And Communications Level 4Communications (4N0689)QQI
Customer ServiceCustomer Service (4N1989)QQI
Hotel Front Office OperationsHotel Front Office Operations (4N0623)QQI
Personal And Interpersonal DevelopmentPersonal & Interpersonal Development (4N1131)QQI
Work PracticeWork Practice (4N1170)QQI
Tourism Principles And PracticeTourism Principles & Practice (5N2078)QQI

Requirements


  • Education: No formal education or qualifications are required although applicants may have participated in primary and secondary education. Applicants will be expected to demonstrate a standard of knowledge, skill and competence equivalent to NFQ Level 3 when accessing a Level 4 programme. For further information please refer to Programme Descriptor
  • Aptitude: Applicants must have a motivation to learn, an interest in the subject and the ability to acquire the knowledge, skills and competencies set out in the course. For further information please refer to Programme Descriptor
  • Previous Experience: Applicants must be able to demonstrate a moderate range of knowledge, skills and competencies relevant to the course and be able to work under direction with some ability to work on their own initiative. For further information please refer to Programme Descriptor